Plans and Upgrades

Kupe Cloud plans define four main things:

• the monthly platform fee
• the total resource pool available to the tenant
• the included observability allowance
• the maximum number of managed clusters

The compute unit rates stay the same across plans. What changes is the size of the pool and the amount included before overage applies.

Plan comparison

Plan	Platform fee	CPU	Memory	Storage	Max clusters
Starter	£0/mo	8 vCPU	16 GiB	50 GiB	1
Pro	£49/mo	32 vCPU	128 GiB	500 GiB	5
Business	£299/mo	128 vCPU	512 GiB	5 TB	25
Enterprise	Custom	Custom	Custom	Custom	Unlimited

Observability included with each plan

Plan	Active series	Log ingest	Retention	Alert receivers
Starter	10,000	5 GB/month	14 days	2
Pro	50,000	50 GB/month	90 days	10
Business	250,000	500 GB/month	365 days	25
Enterprise	Unlimited	Unlimited	Unlimited	Unlimited

Enterprise uses custom tenant-specific configuration rather than preset limits.

How plan changes work

In the console, open Billing and select Change Plan.

• upgrades take effect immediately
• downgrades are checked against your current cluster count and allocated resources
• if current usage exceeds the target plan, you need to scale down first
• Enterprise is handled as a custom plan and routes through contact with the Kupe team

What changes when you upgrade

An upgrade gives you a larger pool and a larger included observability allowance right away. It does not require recreating clusters.

What changes when you downgrade

A downgrade reduces the pool and allowance available to the tenant. Existing allocations are checked first so the platform does not allow a downgrade that would leave you above the target plan limits.

Billing impact

Plan changes can affect the current billing period. Kupe tracks this and shows a prorated estimate when a plan changes inside the current billing window.

Next steps

• Usage and Costs: see how plan allowances and billed usage interact
• Billing Overview: return to the overall billing model